- CHCNET402A - Establish and maintain effective networks
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCNET402A Mapping and Delivery Guide
Establish and maintain effective networks
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CHCNET402A - Establish and maintain effective networks |
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Description | This unit describes the knowledge and skills required to establish and maintain formal and informal groups which directly impact on the effective operation of the organisation | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | The skills described in this unit may be applied across a range of community services workplace contexts | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop cooperative working relationships and strategic alliances with other organisations |
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Element: Represent the organisation |
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Element: Maintain networks |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate this unit of competency: | The individual being assessed must provide evidence of specified essential knowledge as well as skills This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions Assessment must include a range of group settings and networks |
Access and equity considerations: | All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities |
Context of and specific resources for assessment: | This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged Resource requirements for assessment of this unit include access to: an appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment |
Method of assessment: | Assessment may include observations, questioning and evidence gathered from the workplace environment |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: It is critical that the candidate demonstrate knowledge of: Approaches to networking Relevant organisations, services and individuals Promotional strategies applicable to the service or organisation The candidate must also be able to demonstrate relevant knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role, such as knowledge of: Funding bodies and lines of contact |
Essential skills: It is critical that the candidate demonstrate the ability to: Maintain a network of formal and informal groups relevant to the work situation Represent organisation in both formal and informal settings in a positive manner Maintain documentation as required, including effective use of relevant information technology in line with occupational health and safety (OHS) guidelines In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Demonstrate application of skills in: promotion negotiation |
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. | |
Promote a positive image of the organisationinclude to: | Internal and external clients Professional networks Managers Funding bodies Political groups Community groups and associations |
Networks include: | Formal and informal groups which are directly related to work activities or which make a valuable contribution to effective performance |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
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Gather information about relevant services, organisations and key people and store, maintaining currency and accessibility | |||
Provide information about own service to other organisations and liaise with staff from relevant organisations on a formal and informal basis to optimise client service delivery | |||
Share resources, where possible, with other organisations to overcome duplication in service delivery | |||
Promote a positive image of the organisation at available opportunities | |||
Effectively communicate issues, policies and practices of the organisation to a range of audiences in an appropriate format | |||
Handle complaints about services in accordance with organisation procedures | |||
Maintain networks and other work relationships to provide identifiable benefits for clients and the organisation | |||
Apply appropriate time and effort to establishing and maintaining networks to assist achievement of work outcomes | |||
Follow protocols for communication between network participants and services including those relating to confidentiality | |||
Provide advocacy to develop working relationships between client and other organisations/agencies | |||
Identify cultural diversity within networks and ensure communication is appropriate |
Forms
Assessment Cover Sheet
CHCNET402A - Establish and maintain effective networks
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
CHCNET402A - Establish and maintain effective networks
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: